FAQ

GABRIEL CLIENT

The Gabriel Collaboration Suite will run on most new devices without any issues. If you have a Windows or Mac computer, Android or iOS phone that is not older than 3 years, you are probably in good shape. For more detailed requirements, see the list below.

Minimum Requirements

  • iPhones and iPads with iOS 10.x
  • Android 5.1 (Lollipop)
  • Windows 7, Windows 10
  • 1 GHz or faster dual-core processor
  • 2 GB RAM
  • 20 GB available hard disk space
  • Internet Explorer 10 or above
  • OS X 10.10 (Yosemite)
  • 64-bit Intel dual-core CPU
  • 2 GB RAM
  • 20 GB of available disk space
  • Linux Ubuntu 14.04 64-bit
  • 700 MHz or faster dual-core processor
  • 2 GB RAM
  • 20 GB of hard-drive space

GABRIEL DOMAIN SERVER

The Gabriel Domain server is a specialized Gabriel installation that performs dedicated server functions for all of the users in a domain including Secure Mail routing and storage, Chat/Messaging backup and syncing and Secure Share file hosting.

Minimum Requirements

  • Linux Ubuntu 14.04 64bit
  • 2 GHz or faster 64-bit quad-core processor
  • 2 GB RAM
  • 5 GB HDD Per User – Adjustable to meet individual domain requirements and user-generate content & shared files

You can have one Gabriel account per email address.

No, but if you do send an email to someone who doesn’t have Gabriel, they will receive part of your message unencrypted along with an invite to download Gabriel.

No, when using Gabriel all your data is encrypted during transfer. You chats, email and files are stored on your own devices.

All data is encrypted during transfer and stored locally on your devices inside the .gabriel folder. Chat messages are automatically deleted based on your Conversation History preferences.

Go to Settings > Notifications > Gabriel > “Allow Notifications”

No, when a chat is “off the record” it will be deleted after restarting Gabriel.

Go to Settings > User Preferences > Edit Account Details. This will take you to www.myvirnetx.com where you will log in and click “change” next to Password. Or you can go directly to www.myvirnetx.com.

No, the only way to change your username is to create a new account.

Yes, but you will have to delete your account and create a new one.

Go to Settings > Manage Devices > click “Details” next to the device you want to delete and click “Delete Device”

Go to www.myvirnetx.com and click the trash can icon in the upper right corner of the Account Details screen.

No, mobile devices are unable to be servers.

Go to the “My Account Page” by clicking the 3-line (hamburger) menu in the top left. Then click “Invite Now!” button.

No. All data in and out of Gabriel is encrypted. The private key never leaves your device and only the intended recipient can unlock the data. No third party can access your private data, including VirnetX.

Currently, Gabriel does not auto renew any accounts.

A Gabriel Domain Server is a specialized Gabriel client device that performs dedicated server functions for users in secure domain (e.g. user.company.scom). These services include Secure Mail routing and storage, Chat/Messaging backup and syncing and Secure Share file hosting. If necessary, multiple Domain Servers may be designated to support a given domain, as the number of users in a domain grows.

A user’s designated server, a personal server or domain-provided server, should not to be confused with the the VirnetX SDNS Connect and Relay servers which consists of multiple inter-operable servers designed to scale in size, number and location as the number of overall Gabriel users grows. This architecture is also designed to provide automatic redundancy when servers go down unexpectedly or for routine maintenance.

Yes, the character limit is 32.

Manual

Forum

Still have questions?
Please take a look at the Gabriel Collaboration Suite Online Manual or the Support Forum.
You also can send us an email to gabriel@myvirnetx.com and we will create a support ticket for you.

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