Secure email is non-functional : IOS cannot be configured as 'server' device

  • bartleby
    Participant
    6

    #3527

    cannot use secure mail on IOS application

    attempting to configure ‘server’ device results in greyed out (inactive) choice for server device.

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  • Corby
    Moderator
    33

    #3532

    Because of the way the iOS platform operates, it cannot be selected as a default/mail server at this time. iOS automatically shuts down all apps after they leave the foreground. This operating system limitation prevents Gabriel from routing outgoing mail to the proper destinations. You need a supported OS X, Windows or Linux device on a premium account to act as your default/mail server.

    • bartleby
      Participant
      6

      #3544

      So what you’re saying is that Secure email cannot be delivered from a mobile device (IOS, Android) without dedicating a desktop/laptop to act as a mail server?

       

      • This reply was modified 1 year, 10 months ago by  bartleby.
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    • Corby
      Moderator
      33

      #3548

      Correct. The text in the image you attached is referencing a traditional 3rd party central mail server for email addresses that use POP or IMAP, etc. The only “server” you need is your own supported device running Gabriel.

      Having said that, an Android device has the technical ability to act as a mail server (though Gabriel does not currently allow for that at this time, but may soon). However, iOS does not and will not due to the technical limitations of the operating system

       

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bartlebySecure email is non-functional : IOS cannot be configured as 'server' device